This page is dedicated to helping you solve any problem you have getting Grafana to work. Please review it before opening a new GitHub issue or asking a question in the
#grafana IRC channel on freenode.
General connection issues
When setting up Grafana for the first time you might experience issues with Grafana being unable to query Graphite, OpenTSDB or InfluxDB. You might not be able to get metric name completion or the graph might show an error like this:
For some types of errors, the
View details link will show you error details. For many types of HTTP connection errors, however, there is very little information. The best way to troubleshoot these issues is use the Chrome developer tools. By pressing
F12 you can bring up the chrome dev tools.
There are two important tabs in the Chrome developer tools:
If you are unable to solve the issue, even after reading the remainder of this troubleshooting guide, you should open a GitHub support issue. Before you do that please search the existing closed or open issues. Also if you need to create a support issue, screen shots and or text information about the chrome console error, request and response information from the
Network tab in Chrome developer tools are of great help.
Inspecting Grafana metric requests
After opening the Chrome developer tools for the first time the
Network tab is empty. You will need to refresh the page to get requests to show. For some type of errors, especially CORS-related, there might not be a response at all.